Читать книгу The Leader Lab - Tania Luna - Страница 20
Version 2: Do-Over
ОглавлениеOlivia: | Hey, Mia. Now that you're our manager, maybe you could finally help us get the resources we need. I'd like to get an intern this summer. Can I do that? |
Mia: | Thanks for coming to me with this! I definitely want to use this role to get us the resources we need. What made you start thinking of getting an intern? |
Olivia: | I just never have enough time to finish everything on my plate. |
Mia: | So that we could find the right solution, I'm curious: what are you thinking you'd delegate to the intern, and what would that give you more time to do? |
Olivia: | Well, I guess I'm not even sure I know yet. It's unclear what my priorities should be. |
What impact did you notice once Mia got a Q-step do-over? How about in general: what is the impact of asking questions before offering solutions?