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Version 2: Do-Over

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Olivia: Hey, Mia. Now that you're our manager, maybe you could finally help us get the resources we need. I'd like to get an intern this summer. Can I do that?
Mia: Thanks for coming to me with this! I definitely want to use this role to get us the resources we need. What made you start thinking of getting an intern?
Olivia: I just never have enough time to finish everything on my plate.
Mia: So that we could find the right solution, I'm curious: what are you thinking you'd delegate to the intern, and what would that give you more time to do?
Olivia: Well, I guess I'm not even sure I know yet. It's unclear what my priorities should be.

What impact did you notice once Mia got a Q-step do-over? How about in general: what is the impact of asking questions before offering solutions?

The Leader Lab

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