Читать книгу The Leader Lab - Tania Luna - Страница 22

In her do-over conversations, Mia wasn't solving her team members’ problems for them. Instead, her questions helped them clarify their thinking. The result? She also helped speed up problem-solving skill building they can apply to countless other situations. She was a catalyst. Without these developmental moments, managers become problem-solving bottlenecks, making it hard for the team to scale (and nearly impossible for the manager to take a vacation).