Читать книгу The Leader Lab - Tania Luna - Страница 29

When someone comes to you with a problem, their thoughts are often a tangled web. This is especially the case when they are tinged with strong emotions. Using a Playback is a quick way to ensure you understand their problem. What's more, when people hear their words played back to them, it helps them simplify the complexity of their thoughts. Research has long shown that the mere act of talking out loud leads to faster problem-solving (Gagné and Smith Jr. 1962; Lupyan and Swingley 2011). Why? It's likely thanks to a neuropsychology hack called “spreading activation”: as we start talking, our thoughts spread to different associations, drawing on more of our neural resources faster. Yes, fellow introverts, this even applies to us.