Читать книгу The Leader Lab - Tania Luna - Страница 7

Why Managers Matter

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Here's the bad news: 88% of people say they are relieved when their manager is out sick (Leone 2020). Worldwide, only 20% of employees strongly agree they are managed in a motivating way. Poor management costs roughly $7 trillion globally every year in terms of errors, inefficiencies, and turnover – not to mention people's mental and physical health (Wigert and Harter 2017). If you've ever had a bad manager, you've experienced firsthand how it can turn joyful work into daily dread.

There. Now that that's out of the way, let's spend the rest of this book together dwelling on the good news. Great managers make work and life better. They help teams achieve amazing results. They help individuals do their life's best work. We (Tania and LeeAnn) have seen this time and time again thanks to the work we do through our company, LifeLabs Learning, where we train hundreds of thousands of employees at innovative companies around the world, including Google, Warby Parker, the New York Times, Yale, TED, Sony Music, and over 1,000 others.

Our workshop participants told us countless stories of managers who changed their lives. There was Marta, whose team members said she helped them bring their real selves to work for the first time in their careers. There was John, who celebrated every milestone his team reached with such consistency that people said it taught them to be better parents. There was Bernardo, who helped lead a company from near extinction to success. There was Niko, who helped her team members keep updating their résumés so they could see how much they'd grown. And there were so many others. We saw that great managers had infinite ripple effects at work and in life, so we made it our mission to help more people become great managers faster.

Sure, folks can learn on the job, but experience is a slow and confusing teacher. We can't afford to sit around and wait for leadership skills to kick in. There are too many costs and too many people at stake.

Can someone really learn to be a better manager? You bet. Just as in any profession, from medicine to music, some people find some skills easier than others. We don't recommend that everyone be a manager, just as we don't recommend that everyone be a ballet dancer. But everyone can become a better manager faster by applying the lessons in this book.

How do we know? When we follow up with managers we've trained at LifeLabs Learning three months and one year later, over 90% say they are still applying the skills they've learned and are better managers as a result. Our clients report an increase in manager effectiveness, employee engagement, and company productivity. Our favorite part? Our workshop participants tell us that becoming better managers has also helped them become better versions of themselves.

The Leader Lab

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