Читать книгу Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice - Vincent T. Covello - Страница 45

Compounding nearly every problem that affects risk communication are beliefs by the public that regulations and standards are often too weak, that risk management authorities have, in the past, overpromised and under‐delivered, and that government and industry have often done a poor job in managing risk and communicating risk information. Perceptions of poor risk management and communication often lead to people overreacting or under‐reacting, taking inappropriate actions, and losing trust in risk management authorities.

Several factors compound these perceptions and problems.