Читать книгу Leading from the Middle - Scott Mautz - Страница 29

Mid‐level managers are at the intersection of the horizontal and vertical information flow in the company; it's easy to get overwhelmed. But the best middle managers avoid analysis paralysis while carefully processing the most important information and using it to trigger action.

The Role Play: The key to being a good synthesizer of information is to listen carefully and be critical of everything you read and hear. The opposite is all too common. For example, it's not unusual to see those leading from the middle take new information and run straight out the window with it because they were in a hurry to decide, because they were overwhelmed with information and just making the call was the easiest way out, or because they weren't skeptical and analytical enough about what was being presented to them. Missteps here also include missing the things not being said or written, failing to keep the motivations in mind of the presenter and getting overly swayed by emotion, and failing to spot discrepancies in data or questionable data sources.