Читать книгу Leading from the Middle - Scott Mautz - Страница 35

This is about constantly controlling flow, keeping things moving to achieve goals. In the end, no one must be more action‐oriented than those who lead from the middle; otherwise you become the bottleneck.

The Role Play: Here's the trick to being a great facilitator, drawn from my experience as a leadership training facilitator. The most important rule of running great training is to design the session with the participants' experience in mind. Think of each opportunity to facilitate in this light. For example, perhaps you're facilitating a meeting between Sales and Product Supply to develop a plan to ship enough product into stores for an upcoming promotion. What does Sales want to experience from the meeting? Put yourself in their shoes. What does Product Supply want to experience? How can you orchestrate the experience of the meeting to produce an outcome that moves things forward?