Читать книгу How to Deal With Difficult People - Ursula Markham, Ursula Markham - Страница 11

How Do You Respond to Criticism?

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There are some people who just love to criticize others. It makes them feel good and gives them a sense of power. Like the bully who will only torment an obvious victim, the more response the critic gets from the object of his remarks, the more he will continue. And, also like the bully, critics tend to be moral cowards; putting others down helps them to disguise their own insecurities and have an inflated opinion of themselves. (I am not talking here of genuine, concerned criticism given in a constructive way but of those who enjoy making other people feel small).

Is your immediate response to such criticism to become defensive? Or perhaps you assume that the critic must be right (how he would love that) and take all his comments to heart without stopping to analyse their validity. As you will discover, there are ways of stopping the malicious critic and dealing assertively with the situation.

How to Deal With Difficult People

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