Читать книгу How to Deal With Difficult People - Ursula Markham, Ursula Markham - Страница 13

Do you find it difficult to say ‘I love you’ or ‘I’m disappointed in what you did’? Of course you may be able to say one and not the other. Many people have been brought up to think that they have to be polite and not do or say anything to upset anyone else. That is fine – but not when it means accepting poor manners or shoddy workmanship. There is nothing wrong in expressing what you feel provided you do so in a way that is productive rather than aggressive. You will never lose your true friends – and those people who aren’t true friends don’t matter anyway.

Disguising your emotions only ends up hurting you. It causes a build-up of stress as you turn your feelings in on yourself rather than dealing with them. Your opinion of yourself will become ever lower as your sense of inadequacy increases. You will also cause problems for yourself in that others (particularly those difficult people) will either fail to notice you at all or will consider you a prime target. Perhaps You Believe in Saying What You Think Regardless of the Consequences?

Just stop for a moment and consider how you feel when other people act in such a way. Do you really want to cause others pain or distress?

Saying what comes into your head without considering the effect it will have on those around you will eventually turn others away from you. You are likely to end up believing that you are alone against the world. This is a sad enough feeling at any time but even worse if you realize that you brought it on yourself. You could find yourself trapped on a downward spiral of emotion from which it will be hard to emerge.