Читать книгу How to Deal With Difficult People - Ursula Markham, Ursula Markham - Страница 9
What Is Your Reaction When Confronted by Someone Who Is Furious with You?
ОглавлениеDo you match anger with anger? Do you become defensive and make excuses – to which the other person does not listen? Or do you back off and slink away? Each of these reactions is a negative one, whether your anger is justified or not. You are also likely to be left feeling annoyed, not only with the other person but with yourself for acting in the way you have.
